Ordering from CNNL Diamond Tools

CNNL Diamond Tools supplies professional diamond tools, machines, and accessories for construction, stone, concrete, and industrial applications.

How to Place an Order

• Place an order directly via our website (where available)
• Request a quotation for specific products or quantities
• Contact us for technical advice or custom solutions

All orders are subject to availability and confirmation. Once accepted, you will receive an order confirmation by email.

Payment Methods

Available payment methods may vary depending on the order type (B2B / B2C), order value, and destination.

• Bank transfer (primarily for business customers)
• Invoice payment (subject to approval)
• Other payment methods as agreed in advance

Orders are processed only after payment has been received or payment terms have been approved.

Delivery & Shipping

Orders are shipped via selected logistics partners. Delivery times depend on product availability and destination.

• EU delivery available
• International shipping on request
• Tracking details provided when applicable

Estimated delivery times are indicative and not guaranteed.

Returns & Claims

If you experience an issue with your order, please contact us as soon as possible after delivery.

Return conditions depend on the type of product supplied. Standard products may be eligible for return in accordance with our Returns Policy. Custom-made or special-order products are generally excluded from return.