Privacy Policy

1. General

This Privacy Policy explains how CNNL Diamond Tools (“we”, “us”, “our”) collects, uses, and protects personal data when you visit cnnldiamondtools.com, place an order, or contact us.

2. Personal Data We Collect

Information you provide voluntarily, such as name, company name, billing and shipping address, email address, and phone number.
Order and payment-related data necessary to process purchases.
Technical data such as IP address, browser type, device information, and website usage data.

3. Purpose of Data Processing

We process personal data only where necessary for:

Processing and delivering orders
Handling payments and invoicing
Customer support and communication
Improving our website, services, and security
Complying with legal and accounting obligations

4. Legal Basis (GDPR)

Personal data is processed based on one or more of the following legal grounds as defined in Article 6 of the General Data Protection Regulation (GDPR):

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent, where required

5. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this policy. Financial and transactional records may be stored for up to seven (7) years in accordance with Dutch tax and accounting regulations.

6. Sharing of Data with Third Parties

We share personal data only with trusted third parties where necessary, such as:

Payment service providers
Shipping and logistics partners
Hosting and IT service providers

All third parties are required to process data in compliance with GDPR and solely for the agreed purposes.

7. Cookies

Our website uses cookies and similar technologies to ensure proper functionality and to improve user experience. For detailed information, please refer to our Cookie Policy.

8. Data Security

We apply appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure. Our website uses SSL encryption and access to personal data is restricted where possible.

9. Your Rights

Under the GDPR, you have the right to request access to, correction of, or deletion of your personal data. You may also request restriction of processing or object to certain data uses, where legally applicable.

Requests can be submitted via our contact page.

10. International Data Transfers

Personal data is primarily processed and stored within the European Union. If data is transferred outside the EU, appropriate safeguards are applied in accordance with GDPR requirements.

11. Changes to This Policy

We reserve the right to amend this Privacy Policy when necessary to reflect legal, technical, or operational changes. The most current version will always be available on this page.

12. Contact

For questions regarding this Privacy Policy or the processing of personal data, please contact us:

Email: info@cnnldiamondtools.com
Website: Contact page

Related documents: Terms and Conditions • Cookie Policy • Disclaimer • Affiliate Disclosure